Monday, October 28, 2024

New integration with SysPay

Managing payments for bookings and security deposits is a key aspect for our clients in managing their business, as well as for us. That is why at Icnea, we strive to offer integrated payment solutions from the most professional companies in the market through our software. With this objective, we are pleased to announce the arrival of SysPay to Icnea.

SysPay is a solution with more than 10 years of experience in payments processing for multiple ecommerce businesses, hospitality and vacation rentals allowing to fulfill online payments internationally. SysPay offers a reliable and secure payment solution minimizing the risk of fraud and rejected payments, 21 currencies available and a personal account manager to help you to take control over your payments.

How does SysPay help vacation rental businesses?

A tailored solution

SysPay has adapted its payment technology to vacation rental processes to bring flexibility to their customers while analyzing and respecting the existing workflows of the industry.

Improves customer experience

SysPay guarantees that guest transactions are safe and secure, allowing each payment goes straight to the property manager’s SysPay account with no delays. Additionally, it guarantees that payments are made easily and with no refunds.

Personalized assistance

The SysPay team offers personalized support service to its clients instead of a generic contact, ensuring excellent service and a consistent point of contact. To do so, each client has an account manager to guide them through the process of becoming familiar with the payment tool, ensuring efficiency and personalized assistance for any questions or inquires.

Which features does SysPay offer?

Payment through secure link: send a payment link to your guests making it easier for them to pay from any device. Using the secure payment link eliminates the need to share personal data through messaging services or email, ensuring that financial data is transmitted safely. Also, this payment links can be generated directly from the PMS allowing to prepare the payments from a single place.

Anti-fraud system: SysPay payment solutions offer anti-fraud systems to protect transactions and build trust between the host and the guests. SysPay’s algorithms monitor activities to detect fraud attempts, while through machine learning, these algorithms improve their detection capabilities. Additionally, each transaction includes customer authentication to minimize the risk of fraud, while the system analyzes various factors such as location, device, and customer behavior to issue a potential risk alert.

Dynamic Currency conversion: to offer more convenient transactions for customers, SysPay provides dynamic currency conversion. This also allows customers to see the exact cost of the transaction in their original currency, and offering the option to pay in the tourist's home currency helps attract more international guests who feel more comfortable making payments in their usual currency.

Control dashboard: SysPay offers its users a customizable dashboard that allows them to view data, detailed reports, and preferences in the most suitable way to always have the necessary information about business payments at hand. This data provides users with valuable insights into their transactions and helps monitor the business. Additionally, the dashboard provides direct access to invoices and payments, allowing users to have all the information in one place.

Request a Demo

At Icnea, we encourage you to request a demo of SysPay to discover all the capabilities of a payment solution tailored to the needs and particularities of the vacation rental sector, with personalized attention and ease of use for both managers and guests.

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